Office Coordinator Full Time

Job Title: Office Coordinator

Position Type: Full-time, Hybrid

Qualification: Preferably B.Sc./B.A/HND

Resumption: Immediately

Level/Salary Range: N100,000 net

Location: Lekki Phase 1, Lagos

Job Summary

We are seeking an organized and detail-oriented Office Coordinator to join our team. The Office Coordinator is a key role that is responsible for ensuring the smooth operation of our office and supporting the daily needs of our employees.

In this role, you will be responsible for managing incoming and outgoing mail, coordinating office supplies, and ensuring that the office is kept clean and organized. You will also provide support to the management team, assist with scheduling, and handle a variety of other tasks as needed.

This is an exciting opportunity for someone who is looking to join a dynamic and growing organization. We are looking for a candidate who is reliable, professional, and has a strong attention to detail. If you have a passion for providing top-notch customer service and administrative support, this may be the perfect role for you.

You will have the following responsibilities but are not limited to:

• Follow office workflow procedures to ensure maximum efficiency of operational and administrative tasks.
• Maintain files and records with effective filing systems (Registers, Invoice Component Folder, Client Upload Folder).
• Support other teams with various administrative tasks (follow-up proposals, invoices & payments, disseminating correspondence, scheduling meetings etc.)
• Follow up client complaints, request and processing by the Travel Team.
• Manage and handle clients’ complaint tickets.
• Deal with customer complaints or issues
• Monitor office expenditures and handle all office contracts (rent, service etc.).
• Perform basic bookkeeping activities and report to the Accountant.
• Monitor office supplies inventory and place orders .
• Assist in vendor relationship management

Qualifications and Skills:

• Excellent track record as an office coordinator or in a similar role.
• Experience in customer service is a plus
• Proficiency in basic bookkeeping principles, office management systems and procedures.
• Outstanding knowledge of MS Office, “back-office” and accounting software.
• Strong experience with office equipment (e.g. optical scanner).
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain accuracy in record-keeping and reporting.
• Patient and reliable in handling situations and the ability to maintain a positive and professional demeanor under pressure.
• Organized with the ability to prioritize and multi-task.
• BSc/BA in business administration or relevant field is a plus.

Employee Benefits

• Commitment Bonus of N20,000.00.
• Sales commission on closed sales.
• A sales bonus on every N5,000,000.00 closed transaction.
• Hybrid and friendly work environment